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Health & Safety Services Policies & Procedures |
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Refunds and Cancellations: Class size is limited and registrations are received on a pre-paid,
first-come, first-serve basis. There must be 8 students registered to conduct a class. We may therefore have
to cancel a class due to low enrollment or inclement weather. We will make every attempt to contact you
within 24 hours of canceling a class but, we regret that we do not issue
refunds. If your class is cancelled or you cancel your class, you
will not be issued a refund, but we will be more than happy to
schedule you into one of our other classes. A Few Things to
Remember: Many classes
involve practicing skills on the floor; therefore, we recommend that
participants wear clothing that allows for easy movement. As the course requires
physical activity, we urge you to speak to a physician regarding any health
problems. All classes are
held at the American Red Cross office in To Receive
Certification: You must attend
the entire class, pass the skills testing and get an 80% or higher on the
written exam. All of our courses are designed at a seventh-grade reading
level, and the skill testing is conducted in a manner to make all
participants feel comfortable. Attendance: You must arrive on time. The instructor reserves the
right to ask you to reschedule if you are late. If you do not attend and fail
to notify us prior to class, there will be no refunds and you will have to
re-register and pay for another class. Certificate
Replacement: You may obtain a replacement certificate at the
Chapter where you took the course. There is a $8.00 fee per card issued. No
exceptions. Cards must be current to be reprinted. It is recommended that you
keep a photocopy of your card. Persons
with Special Needs: Please call in advance to request any special needs,
if you are expecting please consult your physician before registering for any
classes. |
For more information, please email
us at hs@westred.org.